Step one is all about information gathering. The sales rep and your designer will collaborate with you to discuss the budget, define the goals of the project, recommend products, and finally, explain expectations moving forward.
This is when we begin to clarify the project. We take a close look at drawings, explore the floorplan, narrow down product selections, and ultimately, provide an estimate for the project.
We get hands-on with color, fabric and finishes. Finish selection overlaps with architecture and branding, so we want to make sure finish selections compliment your brand.
At this stage, we bring in our Project Manager to coordinate installation and space requirements. We also take a closer look at furniture drawings and floor plans and compare them to the estimate.
Your project team checks for accuracy and prepares the order. Our manufacturer partners are notified of the impending order. They prepare their facility for the manufacturing process which may include any custom requests.
We go to great lengths to make sure we maintain open communications with our manufacturing partners. Communication is critical to delivering and installing the products on time and without any errors.
This is when all our hard work begins to pay off. But the work is far from over. Installation requires tight collaboration and communication between the Project Manager, manufacturing partners, and the installation team.
All hands are on deck to review the project. A thorough walkthrough is performed with you and the project manager to make sure everything is just as you imagined it. If errors or damages are found, they are notated and addressed promptly.
A proven process designed to deliver the best customer experience possible.
Hover over a highlighted number to learn more about our process.